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News Archive

Can you log in to your account from more than one computer at a time?

Yes, you should be able to be logged in to your account from several computers or other devices at the same time.

How do I upload an Avatar?

1) Click “My Account” in the top menu, which will open the “Edit Profile” page. 2) Scroll down a bit to “Upload Avatar”, click “Choose file”. 3) Click the “Update” button. Please note that the maximum size for avatars is 80×80 pixels.

When I try to change my info I get “Not allowed to directly alter user info”. What am I doing wrong?

When you change your userinfo and decide you didn’t like the change, you must re-enter the userinfo edit area by going back into “My Account”. If you use the “back” button, the system will not allow you to change the information as it isn’t pulling up the most recent data.

Does having an account cost anything?

No, accounts are free.

I contacted the site through the contact us option and I still haven’t received a reply, what’s going on?

How long ago did you contact us? When you use the “contact us” option an e-mail gets sent to the admin in charge of that area, because the work the staff here do is voluntary then the admin may not be on the site all the time and you may have to wait several hours […]

What is my confirmation code, and how do I use it?

If you press the “Retrieve lost password” option then you will see two boxes, one for your user name and one for your confirmation code. In order to use this function correctly, first fill in only your user name and submit the form. This will automatically send a password to the e mail that you […]

I am trying to register but I keep getting error messages, what’s wrong?

Username errors Our site only allows each user name to be registered once, so if you are trying to sign up as “Luthien” or “Frodo” then it is highly likely the name is already in use, please pick another version of the name you want, e.g. Luthien_Star or Frodo_222 and try again. If you are […]

I already have an account but I want a separate one for my role play character, that’s ok isn’t it?

No. Having two accounts for any purpose is against site rules. You can have as many role play characters as you like, but there is no need to have a separate account for any of them.

I can’t get my account to stay logged in. I have checked my cookies and they are ok. What can I do?

Have you been checking the “remember me” box? You need to do this otherwise CoE will sometimes log you out. If you cant see the “remember me” box try logging in from the front page of the site rather than the forums.

My family member or friend wishes to join the site, but we both use the same computer, is this ok?

Only one account is allowed per person due to our site rules, however having a family member or a friend signing into the site using your computer is perfectly acceptable. You may be contacted at some point by the accounts admin to see why there are two or more accounts running from your computer, if […]